How a Mid-sized CRO Revolutionized Training Management Efficiency and Compliance with Digital Solutions

About Client

This client is a clinical research organization (CRO) focusing on providing comprehensive clinical trial services. Growing into a mid-sized firm with around 500 employees, they offer a broad range of services, including clinical SAS programming, biostatistics, clinical operations, medical affairs, clinical data management, and medical writing. Working globally, they support pharmaceutical, biotech, and medical institutions in advancing clinical trials and healthcare innovations. As the company expanded its operations, managing the training needs of its diverse workforce became increasingly complex. 

 

How a Mid-sized CRO Revolutionized Training Management Efficiency and Compliance with Digital Solutions

The Hassle

Training Management

Managing and tracking the training progress of employees across multiple departments and locations was challenging.

Staying Updated

Keeping the workforce updated with the latest clinical trial methodologies and technologies. 

Compliance

Ensuring compliance with regulatory requirements in different regions and maintaining audit readiness. 

Role and Scope-Based Ownership

Manual Processes

Manual data entry and record-keeping, which led to errors. 

 

Inefficient Tracking

Inefficient Tracking

Inefficient tracking and delayed reporting

Edging out with QEdge (EQMS Solution)

To address these challenges, the organisation implemented a comprehensive training management software solution. The chosen software offered a range of features designed to streamline and enhance the training process. 

 

Tackling the Challenge

We began by thoroughly understanding the User Requirement Specifications (URS) to ensure the solution met all client needs. 

 

We addressed functional challenges by conducting collaborative workshops to tailor the platform to the client’s specific requirements. 

The project was completed in a single phase to fulfil the commitment given to service providers. 

 

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Client Speaks

“Adopting Training Management Software has been a transformative experience for our organization. Our journey from a cumbersome paper-based system to an efficient digital platform has significantly improved our training processes and overall operational efficiency. The benefits of adopting this software have been immediate and substantial. We’ve seen a 30% reduction in administrative overhead related to training management within the first year. The automated scheduling and tracking features have saved us countless hours and reduced errors significantly. Overall, the Training Management Software has been a game-changer for us. It has streamlined our training processes, enhanced compliance, and provided a scalable solution that will grow with us. We can now focus more on our core mission of advancing clinical research, knowing that our training management is in good hands.” 

 

Digital Transformation Business Impact

0 %

Reduction

Time and resources spent on administrative tasks. 

 

0 %

Decrease

Time required to schedule and organize training sessions.

0 %

Reduction

Time spent preparing for audits, thanks to easily accessible and organized digital records.

0 %

Improvement

Speed of retrieving training records compared to the paper-based system. 

 

0 %

Customization Satisfaction

The system is adapting seamlessly to the organization’s growing and changing needs. 

About QEdge

With QEdge, bring all the quality processes such as Change Control, Deviation, Investigation, CAPA, Market Complaints, OOS, OOT, Risk Assessment and other quality related activities like SOP management, Training management, Audit management, Vendor qualification and PQR/APQR on a single platform.

 

Experience a Digital Transformation journey with a trusted automation and digitization partner. To start, email us at sarjen@sarjen.com or visit qedge.sarjen.com. 

 

Sarjen Systems has been serving the Pharma & Life Science industry for the last 25 years. We keep updating our products on a regular basis to serve our customers with products that are compliant. Our products are greenfield products and technologically updated as per requirements.