From Training Chaos to Compliance Wins with a Smart TMS for a Global Consultancy

About Client

The client is a global consultancy dedicated to the life sciences sector, with expertise spanning regulatory affairs, quality management, pharmacovigilance, and technical services. Operating across the USA, Canada, Europe, India, and Australia, the company supports organizations in achieving high standards of compliance and operational excellence. Its domain specialization covers a wide spectrum, including API intermediates, pharmaceuticals, biotechnology, biosimilars, veterinary, nutraceuticals, cosmetics, herbal, and OTC products, making it a trusted partner for end-to-end life sciences solutions.

The Hassle

Manual Processes

Training and compliance were managed manually, making progress tracking, qualification checks, and attendance management slow and error-prone.

Unstructured Training

Role-based training lacked proper structure, leading to inefficiencies and inconsistencies in delivery.

Excessive Paperwork

Heavy reliance on paperwork and manual data entry consumed significant time and reduced overall productivity.

Adoption of Advanced Technologies

Limited Trainer Control

Trainers struggled to manage training scope and assignments effectively due to system limitations.

Manual Processes Leading to Inefficiency

Compliance Challenges

Maintaining timeliness, accuracy, and readiness for regulatory audits was difficult with fragmented processes.

Edging Out with QEdge TMS

To overcome these challenges, we implemented our QEdge Training Management System (TMS) an advanced digital solution designed to automate, streamline, and enhance training workflows. QEdge TMS unified training control, role-based learning, compliance tracking, and audit readiness into a single, user-friendly system tailored to the client’s needs.

Tackling the Challenge

Complete visibility of training activities with electronic signature and detailed audit trails. 

Automatic assignment of training through training need identifications (TNIs). 

Reduced manual workload with centralized training control and automated processes. 

Electronic signatures and automated tracking replaced manual records. 

SCORM enabled trainings, interactive quizzes and instant certification.

Advanced reporting and analytics with timely notifications and reminders for highlighted gaps and guided decision-making and ensuring no retraining or deadlines were missed. 

Explore our Enterprise Quality Management Solution
Book a Demo

Business Impact

Efficiency Gains

Manual workload reduced by 65%, saving time previously spent on paperwork and tracking. 

Improved Compliance

Audit readiness increased by 80% with electronic signatures and complete audit trails. 

Higher Engagement

Employee quiz participation and feedback improved training effectiveness by 40%. 

Log Integrity

Record-keeping errors reduced by 55%, ensuring more reliable compliance reporting. 

Smarter Decisions

Data-driven insights improved management’s ability to identify training gaps and enhance workforce readiness, boosting decision-making efficiency by 45%. 

About QEdge

With QEdge, bring all the quality processes such as Change Control, Deviation, Investigation, CAPA, Market Complaints, OOS, OOT, Risk Assessment and other quality related activities like SOP management, Training management, Audit management, Vendor qualification and PQR/APQR on a single platform.

 

Experience a Digital Transformation journey with a trusted automation and digitization partner. To start, email us at sarjen@sarjen.com or visit qedge.sarjen.com. 

 

Sarjen Systems has been serving the Pharma & Life Science industry for the last 25 years. We keep updating our products on a regular basis to serve our customers with products that are compliant. Our products are greenfield products and technologically updated as per requirements.