Pharmaceutical companies are required under ICH Q10, FDA 21 CFR Part 211, EU GMP, and ISO 9001 to implement CAPA processes to identify, investigate, and eliminate quality deviations and prevent their recurrence. A standardized CAPA process ensures systematic identification, investigation, resolution, and prevention of recurring quality issues. Effective CAPA ensures regulatory adherence, minimizes product recalls, and maintains patient safety. Hence, a robust, compliant CAPA system is foundational to pharmaceutical quality systems, enabling compliance, protecting patients, avoiding costly mistakes, and driving sustainable business performance.

Ensures regulatory compliance with global standards such as USFDA, EMA, MHRA, and WHO, reducing the risk of 483s, warning letters, or import alerts

Ensures that product failures, deviations, and risks are effectively mitigated, preventing defective medicines from reaching patients.

Automated workflows, notifications, and escalation mechanisms to reduce delays in CAPA execution and closure.

Dashboards and analytics provide management with insights into CAPA trends, overdue tasks, and effectiveness, enabling data-driven decisions

Auto linkage with deviations, complaints, and audits, CAPA becomes the backbone of a closed-loop quality management system
Acknowledging root cause for Deviation / Incident / Audit Finding / Complaint and initiaton of the CAPA
Evaluate the criticality and potential impact on product quality, patient safety, and compliance.
Establish the immediate corrective measures, and determine preventive actions to eliminate the root cause and avoid recurrence.
Evaluation from Cross functional team along with QA for adequacy, feasibility, and compliance impact and approval.
Implement corrective and preventive actions that addresses the root cause.
Confirm actions resolved the issue, perform Effectiveness checks and close out documentation.
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